F.A.Q's
1. When will you open for the season?
2. Once you open, how soon can we set gates?
3. Do you wax or adjust ski equipment?
4. What types of payments are accepted?
5. What type of food service is available?
6. Can we bring our own food?
7. Are there plug-ins available for crockpots or laptops?
8. Can we reserve a table in the chalet?
9. How do I pick up the season pass I purchased?
10. I forgot my season pass, now what do I need to do?
11. My season pass was lost or stolen, now what do I need to do?
12. I have my own skis, can I just rent boots?
13. Can you adjust my bindings on my skis?
14. What is your biggest and smallest rental boot, ski and snowboard?
15. What is your vertical? How long is your longest run?
16. Do you have a small hill for young children and beginners?
17. What time does the express rope tow open?
18. Does everyone need to purchase a lift ticket?
19. Do you sell a half day ticket?
1. When are you going to open?
We plan on opening as soon as we can. We put the snow guns on the hill in late Septembe & we have a crew on stand-by 24/7. The earliest we have opened is Oct. 18th in 1992. Last season, we opened Oct. 29th. The latest opening in the last 25 years is Nov. 20th in 2001. Please join our enews list or "like" us on Facebook for up to the minute information on when we will be open.
In order to make snow we need the temperatures to be below freezing for multiple hours and we need the sky to be clear with low humidity.
Snow from God is beautiful, but it does not make for good snow making weather; so please pray for crisp, clear, cool evenings until we are open. Then we can change our prayers and ask for Snow!
2. Once you open, how soon can we set gates?
This all depends on the weather and how much snow we are able to make. Our goal is to be 100% open by Thanksgiving weekend each year. We also offer a Thanksgiving race camp through Apex Alpine every season and they are almost always in gates at that time.
3. Do you wax or adjust ski equipment?
Sorry, we do not sell equipment and we are not set up like a ski shop; therefore we cannot make adjustments, wax or tune your equipment. There are local shops that we can guide you to. Please email
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with your location and we will help you find a shop that is convenient for you or give us a call at 651-465-6315.
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4. What types of payments are accepted?
We accept cash, personal checks, credit cards (Visa, MasterCard & Discover) and of course Wild Mountain gift cards.
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5. What type of food service is available?
We have a cafeteria style food service facility downstairs and "bar & grill" style food service facility upstairs in the Eagles Nest. (Only those over the age of 18 or accompanied by a parent are allowed into the Eagles Nest). On busy weekends & holidays we also have a snack bar located upstairs in the north end of the chalet.
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6. Can we bring our own food?
You are welcome to bring your own food anywhere in the chalet except for the Eagles Nest; which is located upstairs in the south end of the chalet. There are limited outlets available so please plan accordingly.
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7. Are there plug- ins for crock-pots and lap top computers?
There are limited outlets available. If you need to have one please stop by the ticket counter and ask for a manger and they can help you find one that will work for your needs.
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8. Can we reserve a table in the chalet?
No, you cannot reserve a table.
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9. How do I get my season pass I purchased?
Your season pass will be available at the ticket counter inside the chalet.
a. If you had a pass last season and you would like to use the same photo please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it & let them know to make your season pass up with last years photo. (Available for ages 18 & up)
b. If this is your first year with a season pass, or if you are under age 18 you have 2 options.
1. Email us an appropriate head shot of photo of yourself as a .jpg (Please name the photo with your name so we know whose photo it is)
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2. The first time you come out to ski/snowboard stop by the ticket counter & we will take your photo & make your pass If you email us a photo or if you use last years photo we will have your pass waiting for you at Will Call. No season passes will go out in the mail.
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10. I forgot my season pass, now what do I need to do?
If you forget your season pass you can pay a $15 fee for a paper lift ticket.
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11. My season pass was lost or stolen, now what do I need to do?
When this occurs season passes will not be reprinted and a $25 fee will be assessed. For the remainder of the season guests will be required to check in at the ticket counter each visit to get a paper ticket.
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12. I have my own skis, can I just rent boots.
We do not rent just boots, because we are unable to adjust your skis and set your bindings to our boots. If you would like to do it yourself, you may, but the cost of renting boots only, is the same cost as a whole rental package.
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13. Can you adjust my bindings on my skis?
No, I'm sorry, we cannot adjust your bindings. You will need to go to a ski shop who is certified in your type of bindings and they should be tested to make sure they are still safe. If you give us a call and let us know where you live, we would be happy to recommend someone who can do this near your home.
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14. What is your biggest and smallest rental boots (ski & snowboard)?
Our smallest rental ski boot is size youth 8
Our biggest rental ski boot is size 16
Our smallest rental snowboard boot is size 1
Our biggest rental snowboard boot is size 15
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15. What is your vertical? How long is your longest run?
Our vertical is 300' Our longest run is Northern Route, almost 1 mile long.
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16. Do you have a small hill for young children and beginners?
We have a beginner learning area with 2 tow ropes and a 100' conveyer lift, making the ride up truely beginner friendly.
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17. What time does the express rope tow open?
Monday - Friday, the express rope tow opens at 4pm, unless it is a holiday or we have a group present. On the weekends and holidays the express rope opens at 9:30am. If you would like the express rope open sooner, or if you are wondering the exact hours for the week, please give us a call and we will be happy to assist you. 651-465-6315
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18. Does everyone need to purchase a lift ticket?
Yes, anyone with ski or snowbaord equipment on, that are on the hills must purchase a lift ticket. If you are in the chalet or in the parking lot a lift ticket is not necessary.
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19. Do you sell a half day ticket?
All of the tickets we sell are valid until we close. But we do offer reduced rates for the evenings after 3pm Sunday - Thursday and after 4pm Friday and Saturday.
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